Shipping Policy

Last Updated: June 2026

At Clarity Tote, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed.

Shipping Times

Estimated delivery times:

Please note that delivery times are estimates and may vary depending on carrier performance and local conditions.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, we may offer free shipping promotions on qualifying orders.

Tracking Information

Once your order ships, you will receive a shipping confirmation email containing your tracking number.

Please allow up to 48 hours for tracking information to become active.

Delays

While we strive to meet all estimated delivery times, Clarity Tote is not responsible for delays caused by:

• Weather conditions
• Carrier service interruptions
• Customs processing
• Incorrect shipping information
• High seasonal demand

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, please contact us immediately at support@claritytote.com.

We cannot guarantee address changes once an order has been processed or shipped.

Lost or Stolen Packages

Clarity Tote is not responsible for lost or stolen packages marked as delivered by the carrier.

If you experience an issue with delivery, please contact the shipping carrier directly or email us for assistance.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery.

Include:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review your claim and provide a replacement or refund when applicable.

International Orders

International customers may be required to pay customs duties, taxes, or import fees imposed by their local government.

These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 support@claritytote.com

🕒 Monday – Friday, 9:00 AM – 5:00 PM EST

Thank you for choosing Clarity Tote. We appreciate your business and look forward to helping you stay organized. 📦✨